| Changing an Order.
If you have already completed an order and wish to add an additional item to your order, contact Customer Service for assistance. Please include the order number.
Please note, if your order has already been processed, you may not be able to cancel or modify it.
If you need to cancel your order, contact Customer Service. Please include the order number.
Phone Orders
Don't feel comfortable ordering products online? No problem! weidmann-trading.com accepts orders over the phone.
To order by phone, please call us toll-free at 1-866-389-5884 during our customer service hours. Before calling, please note the Product Numbers of the items you wish to order. To find the Product Number, simply click on the item you wish to order and locate the Product Number below the item name.
What ist my order status?
Check the status of any of your orders by visiting your Order Status page. Simply logon to your account. This is the easiest and fastest way to get the most current information regarding your order. You will also got a email every time the order status changed.
visiting your Order Status page and login to your account.
When will my order ship?
We try our best to get your order out as quick as possible. Uasually the next business day.
Why is my order status pending?
If your order status is pending it means your order was accepted by the system and waiting to be processed.
Why is my order status processing?
If your order status is processing it means your order gets prepared and get ready to be shipped.
Why is my order status shipped?
If your order status is shipped it means your order is now on its way to you.
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